Green Bee Designs Offers
an additional 10%
in Savings
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Accumulate 100 Points and redeme
them for a $10.00 Gift Certificate

 

 

GBD FAQ

We have created this form in the hopes it will help you get around our site and to answer some of the history of our site. We hope this faq will help you, but if it doesn't, please feel free to contact us.

 

  1. What does GBD stand for?
  2. What do you specialize in?
  3. How do I know which size I ordered 4x4, 5x7, or 6x10?
  4. How do I purchase designs from this site?
  5. How do I download purchased designs?
  6. What happens if the zip files shows an error message that it's corrupt?
  7. What payment methods do you use?
  8. Will you send designs on a cd or floppy should I prefer that method?
  9. Where are the FreeBees?
  10. How can I contact you?
  11. How do currencies on this site work?
  12. How do gift certificates work?
  13. How do I unsubscribe from cart newsletter?
  14. How do I open these zip files?

What does GBD stand for?

GBD = Green Bee Designs but we also specialize in Great Big Designs - GBD is another way of using our site address initials, and since I love doing Large Embroidery Designs for the Designer 1 and its Mega Hoop, I thought It would be an easy way for everyone to remember GBD.com

The Company name is
Green Bee Designs Inc.
and is owned by my husband - Bill Green... yep.. (and me too) that is how we got this name -
from B. Green to Green Bee

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What do you specialize in?

Machine Embroidery Designs - for the home and industrial embroidery machines.  Manually digitized with details that give the designs character and elegance.  Designs to fit hoops up to and including the HV Majestic hoop and others of similar size.

Detailed Large & Small Machine Embroidery Designs - that can be stitched alone or combined in larger hoops to make your own unique arrangements and projects.

Projects - by the Queen Bee and Others too... Pictures and instructions for projects that have been created using all types of machine embroidery.

Other Stuff - Designs, Tips, Tricks & Successes - A place to share your Tips, Tricks and Successes This section will grow over time. A place to display your designs and/or projects and share what you've learned while producing them.

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How do I know which size I ordered 4x4 (100x100), 5x7 (130x180), or 6x10 (150x240)?

Most singles & sets at Green Bee Designs are often found to be offered in different sizes to choose from, however we do have singles and sets that will be offered in sizes and we wanted to show you how that is done. You will see the following choice of a "pull down" window on each product description page near the bottom of the product. On the product page, you will see the image shown at the top of that page, but when the design comes in several sizes you will see the second image on that page. You must choose the proper size you need for the hoop in your machine. If a size such as 4x4 (as shown in the "sized pull down window") is not offered for the set, the window will not show it in the range of sizes. If you choose the wrong size you will need to purchase the additional set to get the proper size.

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How do I purchase designs from this site?

To shop the cart at GBD.com

  1. Firstly, you need to be registered and then logged in to the cart.
  2. Find the design you'd like to purchase.
  3. If the design has an option such as choosing a format, or a size, please choose the option, then add it to the cart.
  4. When you are finished shopping, click the checkout link found in the cart menu. 
  5. Click thru the pages until you reach PayPal, choose your method of payment for paying at PayPal.
  6. You will be taken to a page, where you will then receive a link to download your designs. It is possible you may need to re-login to download if you wait to long after the purchase to click on the "download" link.

If you have any questions, please feel free to contact us.

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How do I download purchased designs?

If you try everything and are still unable to download, please contact us. We do realize that not all browsers may be able to handle the download, or if you have a really slow connection, we can make other arrangements for you.  Please feel free to email us.

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What happens if the zip files shows an error message that it's corrupt?

I would encourage you to try one of these other browsers - Firefox is quite well known now. Other browsers to try are Opera and Netscape.  If you'd just like to fix internet explorer, have a look at one of the fixes here.

Why corrupt files happen This page certainly doesn't explain all the reasons, but it shows one way that it does happen. As I was creating this fix for this problem, I realized it wasn't happening just because of using the "Open" button, however, my second fix for this problem should resolve the problem.

We encourage you to download the zip files instead of opening them while still in your browser.

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What payment methods do you use?

We currently use PayPal. We believe it's one of the safest payment system on the net.

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Will you send designs on a cd or floppy should I prefer that method?

Yes we will, please see the shipping and refunds page.

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Where are the FreeBees?

We have changed the way we do FreeBees from our older cart. We now have a page dedicated to just Freebees, but you must still register and Login to download them. You can find the Freebees located on the specials menu to the left of this browser page.

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How can I contact you?

Please use our contact form to reach us. We use this in order to prevent spam. We are sorry for any inconvenience caused to you.

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How do currencies on this site work?

This site uses US dollars, however, the cart may add additional taxes (HST) for Canadians.

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How Do Gift Certificates Work?

It is very easy to purchase gift certificates on this cart. Just fill out the page and it will allow you to add your gift certificate to the cart.

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How do I unsubscribe from cart newsletter?

You will need to login to your cart account. In the cart menu that appears to the left of the page (won't be seen on the main site page, please click a category menu item to see the extra side menus), Choose Modify Profile, scroll to bottom of the page, and uncheck the newsletter subscription box, then click the save button. You will then be unsubscribed.

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Jackie Green.
Copyright © 2000-2011 Green Bee Designs Inc.
All rights reserved.
Revised: May 25, 2011.