Green Bee Designs Offers
an additional 10%
in Savings
as Bonus Points on your Purchases.
Accumulate 100 Points and redeme
them for a $10.00 Gift Certificate

 

 

GBD FAQ's

We have created this form in the hopes it will help you get around our site and to answer some of the history of our site. We hope this faq will help you, but if it doesn't, please feel free to contact us.

 

  1. What does GBD stand for?
  2. What do you specialize in?
  3. How do I know which size I ordered 4x4, 5x7, or 6x10?
  4. How do I purchase designs from this site?
  5. How do I download purchased designs?
  6. What happens if the zip files shows an error message that it's corrupt?
  7. What payment methods do you use?
  8. Will you send designs on a cd or floppy should I prefer that method?
  9. Where are the FreeBees?
  10. How can I contact you?
  11. How do currencies on this site work?
  12. How do gift certificates work?
  13. How do I unsubscribe from cart newsletter?
  14. How do I open these zip files?

What does GBD stand for?

GBD = Green Bee Designs but we also specialize in "Great Big Designs" which makes GBD another way of using our site address initials, and since I love doing Large Embroidery Designs or Great Big Designs for HV sewing Machines and their Mega and Majestic Hoops, I thought it would be an easy way for everyone to remember GBD. com

The Company name is
Green Bee Designs Inc.
and is owned by my husband - B. Green... yep.. that is how we got this name. Actually we are joint owners of the company which was incorporated in the 1980's.  We started in the embroidery digitizing in summer of 1999.
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What do you specialize in?

Machine Embroidery Designs - for the Home and Industrial Embroidery Machines.  We endeavor to create designs with details that give them their own personality and character.

Other Stuff - Designs, Tips, Tricks & Successes A place to share your Tips, Tricks and Successes This section will grow over time. A place to display your designs and/or projects and share what you've learned while producing them.

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How do I know which size I ordered 4x4 (100x100), 5x7 (130x180), or 6x10 (150x240)?

Most singles & sets at Green Bee Designs are now found to be offered in different sizes that can be chosen, however we do have singles and sets that will be offered in sizes and we wanted to show you how that is done. You will see the following choice in the "pull down" window on each product description page near the bottom of the product. On the product page, you will see the image shown at the top of that page, but when the design comes in several sizes you will see the second image on that page. You must choose the proper size you need for the hoop in your machine. If a size such as 4x4 (as shown in the "sized pull down window") is not offered for the set, the window will not show it in the range of sizes. If you choose the wrong size you will need to purchase the additional set to get the proper size.

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How do I purchase designs from this site?

To shop our cart at GBD.com

  1. Find the design you'd like to purchase.
  2. If the design has an option such as choosing a format, or a size, please choose the option, then add it to the cart.
  3. When you are finished shopping, click the checkout link found in the cart menu.
  4. If you are not already logged in, or registered you will need to do so before purchasing.
  5. Click thru the pages until you reach PayPal, choose your method of payment for paying at PayPal.
  6. You will be taken to a page, where you will then receive a download link.  It is possible you may need to re-login to download your designs if you waited to long to use the link.
  7. If you have any questions about purchasing designs, please feel free to contact us.
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How do I download purchased designs?

After you purchase your designs, you will be brought back to GBD where you can then download your designs. Downloads at GBD.com are encrypted. You will receive a link in an email after your purchase has been completed.

If you try everything and are still unable to download, please contact us.

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What happens if the zip files shows an error message that it's corrupt?

You can look at Microsoft's website as it is a known bug in Internet Explorer. I would also encourage you to try one of these other browsers. Firefox is quite well known now is this problem will not happen with Firefox. Other browsers to try are Opera and Netscape. If you'd just like to fix internet explorer, have a look at one of the fixes here.

We encourage you to download the zip files instead of opening them when downloading and unzipping to a folder of your choice.

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What payment methods do you use?

We currently use PayPal. We believe it's one of the safest payment system on the net.

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Will you send designs on a cd or floppy should I prefer that method?

Yes we will, please see the shipping and refunds page.

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Where are the FreeBees?

We have changed the way we do FreeBees from our older cart. We now have a page dedicated to just FreeBees, but you must still register and Login to download them. You can find the FreeBees located on the specials menu.

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How can I contact you?

Please use our contact form to reach us. We use this in order to prevent spam. We are sorry for any inconvenience this may cause you.

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How do currencies on this site work?

This site uses US dollars, however, the cart may add additional taxes depending upon where you live.

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How Do Gift Certificates Work?

It is very easy to purchase gift certificates on this cart.  Just fill out the page and it will allow you to add your gift certificate to the cart.

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How do I unsubscribe from cart newsletter?

You will need to login to your cart account. In the cart menu that appears to the left of the page (won't be seen on the main site page, please click a category menu item to see the extra side menus), Choose Modify Profile, scroll to bottom of the page, and uncheck the newsletter subscription box, then click the save button. You will then be un-subscribed.

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Bill & Jackie Green
Green Bee Designs Inc.
Copyright © 1999-2011
All rights reserved.
Revised: February 1, 2011.